Terms of service.

 1. Definitions

- "Company" refers to No. 8 Design House, specializing in interior design services.

- "Customer" refers to any individual, business, or organization engaging in services or purchasing products from the Company.

- "Services" encompasses all interior design activities provided by the Company, including but not limited to, space planning, custom furniture design, and styling & furnishing.

- ”Products" refers to any decor items, furniture, and materials supplied by the Company as part of the design service.

2. Acceptance of Terms

- By accepting a quotation or estimate from the Company, or by proceeding with the provision of Services, the Customer agrees to comply with these terms and conditions.

3. Service Agreement

- Quotations and Estimates:  All quotations and estimates are detailed to provide clarity and prevent misunderstandings. Any changes requested by the Customer will require a revised quotation or estimate.

- Scope of Services: The scope of services will be clearly defined in the written quotation or estimate. It is the Customer's responsibility to ensure that all aspects of the services are understood and agreed upon before commencement.

- additional Services:  Requests for services not included in the initial agreement will be subject to additional charges. These will be discussed and agreed upon before commencement.

4. Payments, Cancellations, and Refunds

-  Payment Terms: Payments are accepted via bank transfer, cheque, or cash. Full payment is due upon completion of the services, as detailed in the final invoice. Deposits and interim payments may be required and are outlined in the initial contract.

- Cancellation Policy: Cancellations by the Customer must be made in writing. If cancelled less than seven days before the scheduled start date, the deposit becomes non-refundable.

- Refunds:  Refunds are not typically provided unless the Company fails to provide the agreed services due to its own failings.

5. Delivery and Completion

- Commencement of Services: Services commence upon the acceptance of the quotation and the receipt of any required deposit.

- Project Completion: The completion timeframe provided at the start of the service is an estimate. The Company strives to meet this timeline but is not liable for delays caused by factors beyond its control.

6. Warranty and Liability

-Warranty: The Company guarantees that all services and products will be provided with competent care and skill and that any products supplied will be of satisfactory quality suitable for their intended purpose.

- Limitation of Liability: The Company is not liable for any indirect or consequential losses the Customer may suffer, even if such losses are foreseeable to both parties when the contract is formed.

7. Dispute Resolution

- Any disputes arising from or related to these terms and conditions or the services provided shall be resolved through negotiation, mediation, or arbitration, as mutually agreed upon by both parties.

8. Insurance and Planning Permissions

- Insurance: The Company maintains appropriate insurance coverage for its activities and will provide proof of insurance upon request.

Planning Permissions and Compliance: The Customer acknowledges that it is their responsibility to obtain and ensure compliance with all relevant planning permissions, permits, licenses, and approvals required for the project, as well as any legal or regulatory requirements.

9. Intellectual Property

- All designs, documents, and creative works produced by the Company during the provision of services remain the property of the Company unless otherwise agreed in writing. The Customer has the right to use these materials for the purpose they were intended but may not reproduce them for any commercial benefit.

10. Confidentiality

- Both parties agree to keep any confidential information exchanged during the course of the project private and not to disclose it to any third party without prior written consent.

11. Termination

- The Company reserves the right to terminate the agreement under certain conditions, such as breach of contract by the Customer, with appropriate notice.

12. Governing Law

- These terms and conditions, and any disputes arising from them, are governed by and construed in accordance with the laws of England and Wales.

13. Modification of Terms

- The Company reserves the right to modify these terms and conditions at any time. All modifications will be effective immediately upon posting on the Company's website or notification to the Customer.

14. Entire Agreement

- These terms and conditions constitute the entire agreement between the Company and the Customer, superseding all prior agreements, understandings, negotiations, and discussions, whether oral or written, between the parties regarding the subject matter hereof.

15. Data Protection

- The Company commits to protecting the privacy and security of the Customer's personal information. Personal data collected will be used solely for the purpose of providing the agreed services and will not be shared with third parties without explicit consent, except as required by law.

16. Client Responsibilities

- The Client is responsible for providing accurate and timely information and materials as requested by the Company to ensure the smooth execution of the Services.